Terms and Conditions
1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of the social casino platform operated at AucklandLuckyReelClub.com (the "Platform"), provided by Auckland Lucky Reel Club ("Auckland Lucky Reel Club", "we", "us" or "our").
By using the Platform, you agree to these Terms and our Privacy Policy. If you do not agree, you must not use the Platform.
2. About Auckland Lucky Reel Club
Auckland Lucky Reel Club is a social casino entertainment website built for players in New Zealand who enjoy casual digital slot-style gaming. The Platform provides a variety of themed slot experiences inspired by coastal adventures, natural landscapes, and vibrant city life.
Auckland Lucky Reel Club
63 Albert Street
Auckland 1010
New Zealand
Email: support@AucklandLuckyReelClub.com
3. Eligibility
- You must be at least 18 years old, or the age of majority in your jurisdiction.
- You represent that you have the legal capacity to enter into these Terms.
- You are responsible for ensuring your use of the Platform is lawful.
4. Social Casino Only – No Real-Money Gambling
- The Platform is a free-to-play social casino experience.
- No real-money wagering, deposits, cash prizes, or withdrawals are available.
- Virtual coins and digital rewards have no real-world monetary value and cannot be redeemed for cash.
- Game outcomes do not simulate or predict real-money gambling results.
5. Accounts and Security
To use certain features, you may need to create an account. You agree to provide accurate registration information, keep your login credentials secure, and notify us promptly of unauthorised use of your account.
6. Virtual Coins and Digital Items
Virtual coins, achievements, and other in-game rewards ("Virtual Items") are licensed for use within the Platform only. Virtual Items are not currency or property and cannot be exchanged for money. We may change how Virtual Items are earned, used, or displayed as part of service updates or events.
7. Acceptable Use
You agree not to:
- use the Platform for unlawful, harmful, or fraudulent activities;
- harass, threaten, or abuse other users or staff;
- cheat, exploit bugs, or use unauthorised bots, scripts, or automation;
- interfere with or attempt to bypass security measures;
- trade or transfer accounts or Virtual Items outside methods we authorise;
- post content that is illegal, infringing, or otherwise inappropriate.
8. Community Features and Leaderboards
Seasonal tournaments, leaderboard competitions, and themed challenges encourage friendly engagement. You are responsible for your interactions and any content you submit. By submitting content, you grant us a non-exclusive, worldwide, royalty-free licence to use and display that content in connection with the Platform.
9. Intellectual Property
All rights in the Platform and its content (including games, graphics, text, and trademarks) belong to Auckland Lucky Reel Club or its licensors. You may not copy or reuse Platform content outside the service except where permitted by these Terms or law.
10. Service Availability and Changes
We may add, modify, or remove features, or suspend or discontinue the Platform (or any part of it) at any time. We do not guarantee uninterrupted, error-free service.
11. Suspension and Termination
We may suspend or terminate your access for violations of these Terms, harmful behaviour, or legal requirements. Upon termination, you may lose access to your account and Virtual Items without compensation.
12. Disclaimers
The Platform is provided "as is" and "as available". To the maximum extent permitted by law, we make no warranties as to specific results, uptime, or suitability for any purpose.
13. Limitation of Liability
To the extent permitted by law, Auckland Lucky Reel Club and its affiliates are not liable for indirect, incidental, or consequential damages, or for lost profits, data, or goodwill, arising from your use of or inability to use the Platform.
14. Indemnity
You agree to indemnify and hold harmless Auckland Lucky Reel Club and its affiliates from claims, damages, or expenses arising from your breach of these Terms or misuse of the Platform.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of New Zealand. You agree to the non-exclusive jurisdiction of the New Zealand courts in relation to disputes arising from or related to the Platform.
16. Responsible Entertainment
The Platform is designed for casual, community-driven entertainment. If you feel gameplay is negatively affecting your wellbeing, we encourage taking breaks and seeking support where needed.
17. Changes to these Terms
We may update these Terms from time to time. Continued use of the Platform after changes become effective means you accept the updated Terms.
18. Contact Us
Auckland Lucky Reel Club
63 Albert Street
Auckland 1010
New Zealand
Email: support@AucklandLuckyReelClub.com